We are looking for a Principal Rehabilitation Consultant who is passionate about delivering exceptional customer experiences

About Incite Solutions Group

Each of us are on our own life journey. Sometimes things don’t go to plan and we suffer injuries that pose significant challenges to maintaining our quality of life. Incite Solutions Group exists to ensure that our clients don’t have to face these challenges alone. 

Our experienced and dedicated team are highly regarded in our industry. We are passionate about supporting and empowering clients to continue to live happy, healthy and fulfilling lives. 

Incite Solutions Group is a multi-disciplinary, unique Rehabilitation Provider, with a prominent reputation for consistently delivering high quality, expert rehabilitation services across return to work and return to life rehabilitation programs and associated allied health single services. We are known for the work we do with veterans, first responders and across the corporate and health sectors, along with our ability to achieve optimal outcomes for primary and secondary psychological presentations, complex pain, constraint-induced therapy and acquired brain injury.

What we offer   

At Incite Solutions Group our employees and our clients will always be more than a number – you will be recognised and heard as an individual person with their own unique aspirations and challenges. 

We provide an empowering, and supportive environment with a culture to match. We invest in our team, their areas of strength and interest as individuals and provide a platform for continued growth that allows us to maintain a high performing, happy and nourished team who enjoy the work they do each day. 

Results from our recent Health & Wellbeing survey showed:

• 100% of staff would recommend Incite as a place to work 
• 100% of our staff feel we take positive action on health & wellbeing 

Benefits:

• Flexible work arrangements (hybrid working model, flexible hours, ability to work full-time or part-time, possible contracting opportunities)
  
• Competitive salary
• Paid Parental Leave Scheme
• A variety of additional leave entitlements including 2 days additional leave over Christmas, 1 day volunteer leave, Transition to Retirement Support and cultural or ceremonial leave
• Opportunity to work very closely with various clients including veterans, employers and insurers 
• A manageable case management workload to ensure work life balance
• Health and Wellbeing program
• Diverse Reward & Recognition Program
• Tailored and structured induction and development plans to support you in your career progression
• Team-based coaching, support and professional development opportunities from consultants with 5 – 20 years industry-specific experience
• Opportunity to work within a supportive and diverse team of health professionals including Physiotherapists, Exercise Physiologists, Occupational Therapists, Rehabilitation Counsellors and Registered Psychologists
• True commitment to external and internal Professional Development with paid training days
• High quality smart phone and laptop and access to safe and comfortable pool cars

The Role

If you are someone who has outstanding customer and key account management skills with a focus on using their technical expertise to deliver an exceptional customer experience for their customers and clients, then we want to hear from you!  

We are looking for a Principal Rehabilitation Consultant who has is passionate about delivering exceptional, innovative services that exceed customer expectations and whose work ethic and personal values align to those of Incite Solutions Group: People, Solutions, Collaboration, and Integrity.

This is an ideal career development opportunity for a consultant who is looking to take the next step in their career. 

You will have the opportunity to:

• Achieve optimal outcomes by working across challenging, complex presentations and situations 
• Have responsibility for managing our most important key customers and relationships 
• Play an active role in the development of strategic and key account plans
• Provide technical support to senior rehabilitation and rehabilitation consultants
• Manage technical inductions of new staff
• Assist in developing key account management capability across the wider Service Delivery team through proactive coaching and training 

To be successful here, you will: 

• Have a strong alignment to our organisational values and dedication in the application of this in your everyday work
• Have a high level of case management skills with the ability to work effectively with complex clients
• Be able to demonstrate strong key account management expertise, by developing and maintaining key customer relationships resulting in repeat business and identification of new opportunities
• Have effective and proactive issue and problem resolution skills  
• Have proven experience of effectively coaching and developing others. Measured by improved performance and increased capability of team members 

Ready to join? 

Click APPLY now and complete your application through our online recruitment platform. 

For a confidential discussion, please call Amanda on (08) 9414 1800

Incite Solutions Group are committed to creating an inclusive and dynamic workplace that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, which is representative of the customers and community we work within. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us to support and empower our clients to continue to live a happy, healthy and fulfilling lives, to join us on this journey. 

Candidates who identify as Aboriginal and/or Torres Strait Islander are encouraged to apply. 

Requirements

To be successful here, you will: • Have a strong alignment to our organisational values and dedication in the application of this in your everyday work • Have a high level of case management skills with the ability to work effectively with complex clients • Be able t demonstrate strong key account management expertise, by developing and maintaining key customer relationships resulting in repeat business and identification of new opportunities • Have effective and proactive issue and problem resolution skills • Have proven experience of effectively coaching and developing others. Measured by improved performance and increased capability of team members Incite Solutions Group are committed to creating an inclusive and dynamic workplace that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, which is representative of the customers and community we work within. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us to support and empower our clients to continue to live a happy, healthy and fulfilling lives, to join us on this journey. Candidates who identify as Aboriginal and/or Torres Strait Islander are encouraged to apply.