We’re looking for a motivated Financial Services Officer to join our dedicated team supporting NDIS-funded participants.

We're looking for a motivated Financial Services Officer to join our dedicated team, supporting NDIS-funded participants by managing trust accounting and claims processing in a purpose‑driven environment.

Part-time 0.6. Preferred working days, Tuesday, Wednesday, and Thursday

About Us

For over 70 years, Nulsen has been a leader in disability services in WA. We’re an NDIS-registered organisation of 700+ employees who provide Supported Independent Living & allied health services to almost 200 residents across 60+ locations in the Perth metro area.  We’re proud of our work and hold ourselves to high standards, upholding The Nulsen Way in everything we do. .

With people-centred values to empower people to achieve their goals, we ensure each home is set up to suit the needs and personalities of the people who live there. Many of the people we support have complex disability.

About the Role

• Process all financial transactions, including accurate and timely AR, AP, invoicing and GL entries.
• Maintain and reconcile resident trust account, monitoring transactions and managing debtor accounts.
• Prepare and distribute monthly financial statements and activity report to the Public Trustee, guardians, and family members.
• Review, assess, and process financial claims
• Conduct investigations to substantiate claims, including data gathering and inter‑departmental collaboration.
• Communicate with clients and stakeholders to provide updates on claims status, answer inquires and resolve any issues that may arise.
• Prepare regular claims activity reports, identifying trends and suggesting improvements.

To be successful for this role, you will need:

• Extensive experience in experience in financial processing, claim management or similar roles
• Proficiency in financial systems and large client management systems, along with strong/advanced Microsoft Excel skills.
• Strong interpersonal and communication skills with experience in developing and maintaining effective networks and relationships with a wide variety of stakeholders at all levels
• Experience in the National Disability Insurance Scheme (NDIS) sector, with a strong understanding of NDIS Pricing Arrangements and Price Limits, is highly desirable.
• Australian citizenship or be a permanent resident of Australia.
• Current Australian driver’s license.
• NDIS Workers Screening Check.

Other employment requirements:  

• Full working rights in Australia
• Australian Drivers Licence
• NDIS Worker’s Screening Check 

What we offer: 

• Not-for-profit salary packaging (up to $18,500 per annum)
• Annual Leave Loading
• Flexible working arrangements
• Free onsite parking
• Work in a team that values work-life balance
• Free, confidential access to our Employee Assistance Program

Sounds like you? Apply today!

To apply for this role, please send through your current Resume and Cover Letter outlining your suitability to this role.

If you wish to discuss the role further, please contact People and Culture on 6253 4700.

Applications Close: 15th August 2025 

  *Please be advised, we may proceed with interviews prior to the closing date*

Requirements