Lead services that change the lives of young people across WA

Lead services that change the lives of young people across Western Australia!

Who we are:

Outcare supports people, families and communities across Western Australia to build stronger, more stable futures. Our work is grounded in deep listening, cultural safety, real-world understanding and practical pathways forward. Outcare is part of PeopleKind Group. 

The opportunity 

We’re looking for an experienced, values-driven leader who can inspire teams, drive service excellence and support vulnerable young people to achieve safer, stronger futures. Bright Futures is Outcare’s service for young people in out-of-home care. Reporting to the General Manager – Bright Futures, you will provide practical, visible leadership across the program and keep day-to-day delivery safe, consistent and focused on outcomes for young people. You will lead and manage Team Leaders and specialist staff, coordinate operational priorities across residential services, monitor performance and quality, and respond early when risks or service issues emerge. This is an established operational leadership role for someone who can bring clarity, sound judgement and steady follow-through in a complex service environment. 

What you will lead 

• Safe, consistent delivery of Bright Futures services in line with program frameworks, funding requirements and organisational standards. 
• Capability, accountability and wellbeing of Team Leaders and program staff. 
• Service performance, quality, demand and continuous improvement. 
• Coordination of staffing, resources and operational priorities across residential services. 
• Safeguarding, risk management, incident response and compliance. 
• Effective working relationships with government, education and community partners. 
• Use of data and operational insight to strengthen outcomes, impact and sustainability. 
• Oversight of key cost and revenue drivers to support responsible program delivery. 

About you 

You are an experienced service leader who can balance people leadership with operational discipline. You are comfortable making decisions, supporting leaders through difficult issues and maintaining high standards when priorities compete. To be successful for this role you will need to hold a relevant qualification in Youth Work, Social Work, Community Services or a related field, and meet the following selection criteria below: 

• Demonstrated leadership experience in youth, residential care or community services. 
• Experience supervising leaders and service delivery teams. 
• A strong understanding of out-of-home care, including connection to family and culture and the application of relevant legislation and practice. 
• Demonstrated ability to lead culturally safe, trauma-transformative practice with Aboriginal children, young people, families and communities. 
• Experience supporting young people with complex needs, including trauma, justice involvement or family instability. 
• Ability to monitor contract and service performance, manage competing priorities and implement practical improvements. 
• Strong safeguarding judgement and stakeholder relationship skills. 

Employment requirements 

A current driver’s license and National Police Clearance are required. You must be able to obtain and maintain a Working with Children Check and, if required, a NDIS Worker Screening Check. Applicants must hold Australian citizenship, permanent residency or a valid visa permitting employment in Australia.

Why join us?

At Outcare we are committed to creating meaningful change in the lives of individuals, families and communities. We are driven by a culture of excellence, accountability and innovation where people are fully supported and empowered to do their best work, because we know that when our people succeed, the communities we serve do too!

In addition to joining an exciting, innovative service, as an employee you will also have access to the following:  

• Minimum of 4 weeks annual leave with leave loading and accrual of long service leave
• Salary packaging of up to $15,899 for general living expenses and an additional $2,650 for entertainment benefits per annum
• 12% superannuation and the option for additional employee and organisational contributions
• Paid personal leave, parental leave and flexible work arrangements. 
• Access to Employee assistance and ongoing wellbeing support
• Training, career and leadership development pathways
• An inclusive, values-led culture making a meaningful community impact. 

 Ready to apply?

If you are passionate about child safety, service excellence and creating stronger futures for young people, we’d love to hear from you. We strongly encourage applications from First Nations peoples and individuals from diverse cultural and minority backgrounds. Apply now with your resume and a short cover letter outlining why you’re the right fit for this role.

Requirements