Eremea Home Care Services supports clients to achieve their home and life goals. We have been doing this since 2002 for clients across culturally diverse communities firstly in Aged Care and now in Disability.

remea Home Care Services is a nationally accredited home care provider that has been operating since 2002. We deliver in-home support services allowing our clients to remain in their home as independently as possible, while offering choice, flexibility and control.

What you will do as a Service Coordinator:

• Service Development: Ongoing consumer assessment and development & review of care plans in consultation with clients and key stakeholders.

• Manage Relationships: Liaison with roster coordinators, case advisers/managers, accounts and any relevant external parties

• Client Engagement: Receiving referrals and assessment of clients care needs

• Service Coordination: Coordinate the provision of quality person-centred care according to the client's needs, service/ care plans, funding available, and relevant policies and procedure. 

• Be Flexible: as a client-directed service at times you will need to respond. Out of hours work may be required on a rotational basis to ensure a flexible response to client needs and after-hours phone service

• Be a Team Player: Actively engage in workplace activities that are designed to improve the work environment and service to clients.

• Be Accountable: Work within the culture and policy framework of the business utilising all enterprise systems to deliver ‘best’ client outcomes.

What will tick our boxes?
• Excellent customer service skills with exceptional verbal and written communication skills.   

• Ability to speak a second language, ideally Greek.

• Ability to multitask with strong attention to detail while keeping calm and focused. 

•  Be passionate and dedicated to delivering excellent customer support services. 

•  Self-motivated and organised. 

•  Excellent time management skills. 

•  Case Management/Co-ordination experience within either aged carer or disability. 

•   Experience using CRM, billing, scheduling systems. 

•   NSW Working with Children Check (Required)

•   NSW Criminal Record Check (Required)

•   NSW Drivers Licence (Required)

What will surprise us?
• Diploma
• Multilingual

To apply - Please apply through this site. You will need to attach a copy of your current resume and cover letter outlining your suitability for this position.

Requirements